If you’ve searched our Help Centre and can’t find what you’re looking for, you can contact our support team through the options below.
Online Form
For enquiries outside of hours, you can submit a request by filling out our online form.
If you have any clinical questions, please submit your request here.
If you have any order questions, please submit your request here.
Our support team is available to respond to online form requests from Monday to Friday, 8:30 am – 5 pm, and we will get back to you.
You can also reach us via email. Please include your full name and a short description of your query so we can assist you quickly.
General Help & Support: [email protected]
Treatment & Dosing Enquiries: [email protected]
Pharmacy & Shipping: [email protected]
Our team is available from Monday to Friday, 8:30 am – 5 pm, and we will get back to you.
Phone
If you prefer to speak to someone directly, you can call us on the following numbers:
Our phone lines are open Monday to Friday, 8:30 am – 5 pm (NZT)